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📸 SafeShot Support

We're here to help you protect your privacy while capturing moments that matter

What is SafeShot?

SafeShot is a privacy-focused camera app that lets you blur faces, replace them with emojis, apply background blur, and modify voices in videos - all processed on your device for maximum privacy.

Frequently Asked Questions

1. How does face detection work in SafeShot?

SafeShot uses Apple's Vision framework to detect faces in real-time, entirely on your device. Face location data exists only in memory during processing and is immediately discarded. No facial data is collected, stored, or transmitted.

2. Is my data safe and private?

Absolutely! SafeShot processes everything on your device. We don't collect, store, or transmit any personal data. There are no servers, no analytics, and no third-party tracking. Your photos and videos are saved directly to your device's photo library under your control.

3. What privacy features does SafeShot offer?

SafeShot provides several privacy protection modes:

  • Face Blur: Automatically blurs detected faces
  • Emoji Overlay: Replace faces with fun emojis (😊, 😍, 🌟, 😎)
  • Background Blur: Portrait mode effect that blurs the background
  • Voice Modification: Change your voice in videos (high pitch, deep voice, robotic)
4. How do I use the zoom feature?

SafeShot supports pinch-to-zoom gestures and quick zoom presets (0.5x, 1x, 2x). On devices with ultra-wide cameras, you can zoom out to 0.5x for wider shots. The current zoom level is displayed when you're between presets.

5. Can I switch between photo and video modes?

Yes! Use the segmented control at the bottom of the screen in portrait mode, or the camera/video icon button in landscape mode. Video mode includes additional voice modification options.

6. Why does SafeShot need camera and microphone permissions?

SafeShot needs:

  • Camera: To capture photos and videos with privacy effects
  • Microphone: To record audio in videos (optional voice modification)
  • Photo Library: To save your captured content

You can manage these permissions in iOS Settings at any time.

7. Where are my photos and videos saved?

All captured content is saved directly to your device's Photos app. SafeShot adds a "SafeShot" watermark to help identify privacy-protected content. The watermark moves position during video recording to prevent removal.

8. Does SafeShot work in landscape mode?

Yes! SafeShot adapts to both portrait and landscape orientations with an optimized layout for each mode.

9. The app isn't detecting faces correctly. What should I do?

Face detection works best with:

  • Good lighting conditions
  • Faces facing toward the camera
  • Faces that aren't too small in the frame

If issues persist, try restarting the app or your device.

10. Can I request new features or effects?

We'd love to hear your suggestions! Contact us using the email below to share your ideas for new privacy effects, emojis, or voice modifications.

11. Is SafeShot free to use?

Yes! SafeShot is completely free with no in-app purchases, subscriptions, or ads.

12. Which devices and iOS versions are supported?

SafeShot requires iOS 14.0 or later and works on iPhone and iPad devices with a camera. Background blur (portrait mode) requires iOS 15.0 or later.

Need More Help?

If you have additional questions, encounter issues, or want to provide feedback, we're here to help!

Contact Support